Before you sendNo passwordsNo health detailsInclude app version

What helps

  • What you expected to happen.
  • What happened instead.
  • The GliVela version and iOS version.
  • Steps that reproduce the issue, if you know them.

Protect your privacy

Please do not email passwords, backup passwords, full reports, medication details, symptoms, or other health information. We will never ask for your Apple ID password or device passcode.

Data requests

For a question about a support email or a privacy request, use the same address and write “Privacy request” in the subject. Your journal stays on your device, so we cannot retrieve or delete it remotely.