This separate policy explains how GliVela handles consumer health data. Contact [email protected].
Data GliVela handles and why
GliVela may process medication names and doses you enter, injection dates and sites, body weight, symptoms, habits, notes, and questions for your clinician. The app processes this data on your device to keep your journal, show history and charts, deliver reminders you set, and create reports you request.
If you send a support email, the fact that you use a GLP-1 journal may itself be consumer health data. We use that email only to reply and improve the app.
Where the data comes from
From information you enter, and from Apple Health for body weight only if you grant permission. Apple Health access is optional and can be withdrawn at any time.
Your rights and how to use them
- Access: your journal is visible in the app. Ask us about support emails at [email protected].
- Delete: use Settings → Delete All Data for your journal. Ask us to delete support emails from the active mailbox.
- Withdraw consent: remove your data, disable Apple Health access, or stop using the app at any time.
- Appeal: reply to our answer if we decline a request, and we will review it.
We aim to respond to verified requests within 45 days where applicable. Provider backups may take up to six months to expire.